Terms of Service

Last Updated: July 30, 2026

Welcome to Narrow ("Narrow", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of the Narrow website, Chrome Extension, and all related services (collectively, the "Service").

By accessing or using Narrow, you agree to be bound by these Terms. If you do not agree, do not use the Service.


1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement.


2. Description of Service

Narrow is a productivity and relationship management platform designed to help users organize LinkedIn conversations, manage contacts, create notes, use AI-powered insights, and improve professional relationship management.

Features may change, be modified, or be discontinued at any time.


3. Independent Product

Narrow is an independent software product.

Narrow is not affiliated with, endorsed by, sponsored by, or associated with LinkedIn Corporation. LinkedIn is a registered trademark of LinkedIn Corporation.


4. User Accounts

You are responsible for:


5. Acceptable Use

You agree not to:


6. LinkedIn Usage and User Responsibility

Narrow is designed as a productivity and inbox management tool. It is not an automation platform.

Narrow does not automatically send messages, connection requests, profile visits, endorsements, or other actions on LinkedIn without user initiation.

You are solely responsible for how you use your LinkedIn account and for ensuring that your activities comply with LinkedIn's Terms of Service, Community Policies, automation policies, and usage limits.

You acknowledge that LinkedIn may change its policies, rate limits, security measures, or platform behavior at any time.

Narrow does not guarantee that use of the Service will prevent restrictions or enforcement actions by LinkedIn.

Except where prohibited by law or where directly caused by a defect in the Service, Narrow shall not be liable for any restriction, limitation, suspension, or termination of your LinkedIn account arising from your use of LinkedIn or the Service.


7. User Content

You retain ownership of the information, notes, conversations, and other content you create or import into Narrow.

You grant Narrow a limited, non-exclusive license to process such content solely for operating and improving the Service.


8. AI Features

Certain features use artificial intelligence to generate summaries, recommendations, reminders, labels, and insights.

AI-generated outputs may contain inaccuracies and should not be relied upon as the sole basis for business, legal, financial, employment, or other important decisions.


9. Subscription and Billing

Certain features require a paid subscription.


10. Intellectual Property

The Narrow software, website, branding, trademarks, logos, user interface, and underlying technology are owned by Narrow and protected by applicable intellectual property laws.

Nothing in these Terms transfers ownership of our intellectual property to you.


11. Availability

We strive to provide reliable service but do not guarantee uninterrupted or error-free operation.

Maintenance, outages, third-party dependencies, or technical issues may temporarily affect availability.


12. Third-Party Services

The Service may integrate with third-party services including Google, LinkedIn, payment providers, AI providers, analytics platforms, and cloud infrastructure providers.

We are not responsible for the availability or behavior of third-party services.


13. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NARROW DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.


14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NARROW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO NARROW DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.


15. Indemnification

You agree to defend, indemnify, and hold harmless Narrow, its founders, employees, contractors, and affiliates from any claims, damages, liabilities, losses, or expenses arising from:


16. Suspension and Termination

We may suspend or terminate your account if:

You may stop using Narrow at any time.


17. Privacy

Your use of the Service is also governed by our Privacy Policy.


18. Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.


19. Changes to these Terms

We may update these Terms from time to time.

Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.


20. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.


21. Entire Agreement

These Terms constitute the entire agreement between you and Narrow regarding the Service and supersede prior agreements relating to the Service.


22. Contact

If you have questions regarding these Terms, please contact:

Email: support@usenarrow.com